Terms of service
Terms of Service
Welcome to CharmEarra.site. By accessing our website, browsing our store, or purchasing from us, you agree to the following Terms of Service. Please read these terms carefully before using our website.
Store Information
This website is operated by CharmEarra.site. Throughout the site, the terms “we,” “us,” and “our” refer to CharmEarra. We offer selected earrings and jewelry accessories, including 925 silver earrings, CZ earrings, hoops, studs, and fashion earring styles.
Use of Our Website
By using this website, you confirm that you are using it for lawful purposes only. You agree not to misuse the website, attempt unauthorized access, interfere with store operations, or use our content, products, or services for fraudulent or harmful activities.
Product Information
We make every effort to display our products as clearly and accurately as possible. However, product colors, sizes, finishes, and details may vary slightly due to screen settings, lighting, photography, or manufacturing differences.
Product descriptions are provided for general information. We do our best to ensure that titles, images, prices, and descriptions are accurate, but we do not guarantee that all website content will always be free from errors.
Pricing and Availability
Prices are shown on our website and may change without prior notice. We reserve the right to update, modify, or discontinue products at any time.
Product availability may vary. If an item becomes unavailable after your order is placed, we may contact you with an alternative solution, replacement option, or refund.
Orders and Payments
When you place an order on CharmEarra.site, you agree to provide complete, accurate, and current purchase information. Orders may be subject to payment verification, fraud checks, or availability confirmation.
We reserve the right to refuse, cancel, or limit any order if we believe there is an issue with payment, shipping information, suspected fraud, product availability, or violation of these terms.
Shipping
CharmEarra offers free worldwide shipping. Estimated delivery time is 7–10 days after order processing. Delivery times may vary depending on destination, customs clearance, carrier delays, holidays, or other circumstances beyond our control.
Returns and Refunds
We offer free returns and refunds within 30 days of delivery for eligible orders. Please review our Return & Refund Policy for full details.
Customer Responsibilities
Customers are responsible for providing accurate shipping details at checkout. CharmEarra is not responsible for delays or delivery issues caused by incorrect, incomplete, or outdated shipping information provided by the customer.
Intellectual Property
All content on CharmEarra.site, including text, images, branding, graphics, product descriptions, and website design elements, belongs to CharmEarra or its content providers. You may not copy, reproduce, distribute, or use our content without permission.
Limitation of Liability
CharmEarra is not responsible for indirect, incidental, or consequential damages related to the use of our website, products, or services. Our responsibility is limited to the amount paid for the product involved in the claim, where permitted by applicable law.
Changes to These Terms
We may update these Terms of Service from time to time. Any updates will be posted on this page. Continued use of our website after changes are posted means you accept the updated terms.
Contact Information
For questions about these Terms of Service, please contact us:
CharmEarra.site
3451 42e Avenue, Pointe-aux-Trembles, QC H1A 3C2, Canada
Email: support@CharmEarra.site
Phone: (289) 334-0844